Lean Inceptions focused on the organization’s business vision and strategy as well as the technological architecture to create an MVP, including the design of incremental journeys and “time to market” based functionality sequencing.
With Design Sprints, we helped companies to explore and designnew products within a few weekswhile reinventing, evolving and accelerating the advancement ofalready existing products based on what provides the business with more value and purpose.
Deep understanding of businesses and technology systems in order to identify opportunities. This service enables targeted evolutions through behavior mapping, business unit insights, usability, and data analytics.
Experience in Financial Services & Insurance segments Design, Construction, Implementation and Support of new products. Digital Channels, Cash, Checking Account, Collection, Risks, Insurance, Core Banking, Accounting.
Proven expertise in payment methods. From Design/Drafting Services up to the Implementation of new products. Migration of Processors and Credit Card Companies. Application of Compliance Regulations. Digital Wallets and Training.
Supporting the clients’ journey to become data-driven, providing specific knowhow and even holistic transformations that cover strategy design, creation, implementation through technology, capacity building and continuous support.
Development of products and solutions from their Design to their Implementation through Lean Thinking, agile and hybrid methods and with tribe teams (squads). Development of solutions for Mobile, UX/UI Projects, Microservices. System Sustainability and Maintenance.
Design, Supply, Implementation, Maintenance and Support of Technologies involving infrastructure, security, collaboration and corporate platforms.
Supporting the Client to define reference architectures, a cloud strategy and deployment, including the stages of discovery, analysis, architecture, pilot, migration and management.
Evaluation of the business needs and definition of the appropriate technological architecture for data extraction or automation and based on that the selection of the best components, sensors and setups for the environment management platform.
Supporting the technology environment management with processes, platforms and highly specialized teams. Operation ready to detect, analyze and respond to unavailability or performance events in mission critical environments. A team qualified to work with availability, change, performance and environment capacity management.
Our products Collaborative Support Center, Digital Field Services and Device Configuration Intelligence provide best service experience with a governance centered on our customers’ value while increasing their productivity and ensuring availability and compliance through innovative solutions with focus on automation, prediction, artificial intelligence and self-service.
Business analysis, process mapping, journey definition and automation governance.
Implementation of smart BPOs with automations and AI by reviewing processes and enhancing technologies that reinforce and drive the business and its operations.
Monitoring of the digital experience, real time monitoring of business transactions, monitoring and breakdown of applications and systems, monitoring of connectivity and security layers, monitoring of the on-premise and cloud infrastructure, implementation of Artificial Intelligence to correlate and map patterns and, finally, automation and control engines for the business and technology layer.
We map all business aspects and, with our specialized teams, provide end user experience and transactional behavior monitoring services. In addition, we continuously review and run operational event and incident management processes.