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The only customizable Digital Experience Monitoring solution and with consulting support on the market

NAVA User Experience monitors the behavior of digital services, applications and websites from the audience’s point of view.

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With a holistic view (end-to-end), NAVA User Experience monitors the availability and performance of our digital services in a public cloud or on-premise environments from the viewpoint of the audience, identifying issues before they hurt the user experience. Thus, NAVA User Experience helps to ensure customer satisfaction and the business results.

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Take advantage of our Digital Experience Monitoring with the latest conception on the market
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Consulting:
Only NAVA User Experience has it.

Currently, NAVA User Experience is the only Digital Experience Monitoring solution that offers consulting support for an accurate diagnosis of the primary pain points of the business.

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NAVA User Experience has two major operation forms

Real User Monitoring

It provides an exact perception of the experience the users get with your digital services.

Our Real User Monitoring (RUM) identifies errors, performance issues, navigation difficulties, among others, that may increase the abandonment rate, reduce the number of conversions and hurt your business.

Synthetic Transaction Monitoring

You can simulate and test the production area of the existing digital services as well as the development environment for new digital services.

Our Synthetic Transaction Monitoring (STM) is made with bots that execute navigation scripts and simulate scenarios (different mobile networks, locations and devices) in digital service transactions.

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Best experiences.
Best outcomes.
  • Improved efficiency for the IT area and staff
  • Valuable insights to plan marketing actions
  • Strategic advantages for e-commerce competitiveness and results

Monitoring of your applications availability and performance from the users’ point of view

More assertiveness in identifying and handling incidents, ensuring thus a higher availability

Stress Test: checks if the applications support a high number of accesses without degrading performance

Reduced operational costs

Optimization of technological resources

Increased availability and performance

Data analytics and insights generation for continuous UX and UI improvement

Strategies to plan consumer-facing actions

Smooth navigation and positive experiences promoting consumer satisfaction and retention

Mapping of consumer behavior and transactional business behavior

Analysis of the business seasonality

Market benchmarking

Improved efficiency for the IT area and staff

Monitoring of your applications availability and performance from the users’ point of view

More assertiveness in identifying and handling incidents, ensuring thus a higher availability

Stress Test: checks if the applications support a high number of accesses without degrading performance

Reduced operational costs

Optimization of technological resources

Increased availability and performancee

Valuable insights to plan marketing actions

Data analytics and insights generation for continuous UX and UI improvement

Strategies to plan consumer-facing actions

Smooth navigation and positive experiences promoting consumer satisfaction and retention

Strategic advantages for e-commerce competitiveness and results

Mapping of consumer behavior and transactional business behavior

Analysis of the business seasonality

Market benchmarking

Learn more
Learn more about the benefits

NAVA User Experience is perfectly compatible with already existing ecosystems and monitoring processes, adding even more benefits to them.

Operational cost reduction

Proactivity and intelligence in data analysis, anticipating unexpected behaviors and behavior-based dynamic thresholds.

Increased Availability and Performance

Thorough assessment to mitigate incidents prior to release of your service in the production area, digital certificate and availability monitoring, supervision of content changes in the timeline and their correlation with performance degradation or any behavior changes of your audience.

Higher Operational Efficiency and Productivity

It monitors third party services to ensure high quality and service level agreements (SLAs) while suggesting and supervising optimizations (providers/access networks and content, performance, accessibility and SEO – Search Engine Optimization) in digital services.

Improved User Experience, Leading to Customer Retention

A holistic view (observability) of the audience’s behavior (abandonment / conversion rates, average session time and navigation flows) to identify any frustrations (problems with availability, performance, accessibility, errors) and to compare special dates/events and competitors.

Monitor your customers’ behavior, discover new insights for your business and maximize your bottom line
Monitor countless key metrics

Availability

Content provider SLA and status

DNS provider SLA and status

Errors by URL

Errors by domain

Errors by code (4xx or 5xx)

Error by content type (Images, JS, CSS, pages, etc.)

Status of the digital certificates


Performance

On Load Time

Total page loading time

Fully Loaded Time

Total time to load the page plus its objects

DNS Time

Time to resolve the domain name

Handshake Time

Time for TLS handshake with the content server

Connect Time

Time to establish a connection with the content server

Redirect Time

Time to redirect the content

TTFB (Time To First Byte)

Time to receive first byte of content

First Paint Time

Time to render first content

DOM Interactive Time

First time the user can interact with the content

DOM Content Load Time

Time to download content

DOM Complete Time

Total time to load / process objects of a page


Content

JS Count/Weight

Quantity and weight of JS

CSS Count/Weight

Quantity and weight of CSS

Static Count/Weight

Quantity and weight of static content

Images Count/Weight

Quantity and weight of images

Secure Count/Weight

Quantity and weight of the content that uses TLS

GZIP Count/Weight

Quantity and weight of the content that uses GZIP compression

Cacheable Count/Weight

Quantity and weight of cacheable content

H2 Count/Weight

Quantity and weight of the content that uses HTTP 2.0

Embed Count/Weight

Quantity and weight of embedded content

Minified Count/Weight

Quantity and weight of minified content

Brotli Count/Weight

Quantity and weight of the content that uses Brotli compression


Optimization
Google Lighthouse

Performance Optimization

SEO Optimization

Accessibility Optimization

Optimization for Responsive Content

Optimizations for Progressive Web App

Monitor your entire business and improve the user experience of your digital services.
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The Digital Experience Monitoring by Alma Platform

+ 55 11 5105-7500
[email protected]

São Paulo
Rua Funchal 263
Bloco 2
Vila Olímpia
Brazil

Barueri
Alameda Rio Negro 585
Bloco B, 11º andar
Alphaville Industrial
Brazil

Sorocaba
Rua Adalgisio Loureiro de Almeida 385
Lote 04 – Quadra F
Jardim São Paulo
Brazil

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