The only customizable Digital Experience Monitoring solution and with consulting support on the market
NAVA User Experience monitors the behavior of digital services, applications and websites from the audience’s point of view.
With a holistic view (end-to-end), NAVA User Experience monitors the availability and performance of our digital services in a public cloud or on-premise environments from the viewpoint of the audience, identifying issues before they hurt the user experience. Thus, NAVA User Experience helps to ensure customer satisfaction and the business results.
Take advantage of our Digital Experience Monitoring with the latest conception on the market
Consulting:
Only NAVA User Experience has it.
Only NAVA User Experience has it.
Currently, NAVA User Experience is the only Digital Experience Monitoring solution that offers consulting support for an accurate diagnosis of the primary pain points of the business.
NAVA User Experience has two major operation forms
Real User Monitoring
It provides an exact perception of the experience the users get with your digital services.
Our Real User Monitoring (RUM) identifies errors, performance issues, navigation difficulties, among others, that may increase the abandonment rate, reduce the number of conversions and hurt your business.
Synthetic Transaction Monitoring
You can simulate and test the production area of the existing digital services as well as the development environment for new digital services.
Our Synthetic Transaction Monitoring (STM) is made with bots that execute navigation scripts and simulate scenarios (different mobile networks, locations and devices) in digital service transactions.
Best experiences.
Best outcomes.
Best outcomes.
Monitoring of your applications availability and performance from the users’ point of view
More assertiveness in identifying and handling incidents, ensuring thus a higher availability
Stress Test: checks if the applications support a high number of accesses without degrading performance
Reduced operational costs
Optimization of technological resources
Increased availability and performance
Data analytics and insights generation for continuous UX and UI improvement
Strategies to plan consumer-facing actions
Smooth navigation and positive experiences promoting consumer satisfaction and retention
Mapping of consumer behavior and transactional business behavior
Analysis of the business seasonality
Market benchmarking
Improved efficiency for the IT area and staff
Monitoring of your applications availability and performance from the users’ point of view
More assertiveness in identifying and handling incidents, ensuring thus a higher availability
Stress Test: checks if the applications support a high number of accesses without degrading performance
Reduced operational costs
Optimization of technological resources
Increased availability and performancee
Valuable insights to plan marketing actions
Data analytics and insights generation for continuous UX and UI improvement
Strategies to plan consumer-facing actions
Smooth navigation and positive experiences promoting consumer satisfaction and retention
Strategic advantages for e-commerce competitiveness and results
Mapping of consumer behavior and transactional business behavior
Analysis of the business seasonality
Market benchmarking
Learn more about the benefits
NAVA User Experience is perfectly compatible with already existing ecosystems and monitoring processes, adding even more benefits to them.
Operational cost reduction
Proactivity and intelligence in data analysis, anticipating unexpected behaviors and behavior-based dynamic thresholds.
Increased Availability and Performance
Thorough assessment to mitigate incidents prior to release of your service in the production area, digital certificate and availability monitoring, supervision of content changes in the timeline and their correlation with performance degradation or any behavior changes of your audience.
Higher Operational Efficiency and Productivity
It monitors third party services to ensure high quality and service level agreements (SLAs) while suggesting and supervising optimizations (providers/access networks and content, performance, accessibility and SEO – Search Engine Optimization) in digital services.
Improved User Experience, Leading to Customer Retention
A holistic view (observability) of the audience’s behavior (abandonment / conversion rates, average session time and navigation flows) to identify any frustrations (problems with availability, performance, accessibility, errors) and to compare special dates/events and competitors.
Monitor your customers’ behavior, discover new insights for your business and maximize your bottom line
Monitor countless key metrics
Availability
Content provider SLA and status
DNS provider SLA and status
Errors by URL
Errors by domain
Errors by code (4xx or 5xx)
Error by content type (Images, JS, CSS, pages, etc.)
Status of the digital certificates
Performance
On Load Time
Total page loading time
Fully Loaded Time
Total time to load the page plus its objects
DNS Time
Time to resolve the domain name
Handshake Time
Time for TLS handshake with the content server
Connect Time
Time to establish a connection with the content server
Redirect Time
Time to redirect the content
TTFB (Time To First Byte)
Time to receive first byte of content
First Paint Time
Time to render first content
DOM Interactive Time
First time the user can interact with the content
DOM Content Load Time
Time to download content
DOM Complete Time
Total time to load / process objects of a page
Content
JS Count/Weight
Quantity and weight of JS
CSS Count/Weight
Quantity and weight of CSS
Static Count/Weight
Quantity and weight of static content
Images Count/Weight
Quantity and weight of images
Secure Count/Weight
Quantity and weight of the content that uses TLS
GZIP Count/Weight
Quantity and weight of the content that uses GZIP compression
Cacheable Count/Weight
Quantity and weight of cacheable content
H2 Count/Weight
Quantity and weight of the content that uses HTTP 2.0
Embed Count/Weight
Quantity and weight of embedded content
Minified Count/Weight
Quantity and weight of minified content
Brotli Count/Weight
Quantity and weight of the content that uses Brotli compression
Optimization
Google Lighthouse
Performance Optimization
SEO Optimization
Accessibility Optimization
Optimization for Responsive Content
Optimizations for Progressive Web App
Monitor your entire business and improve the user experience of your digital services.
The Digital Experience Monitoring by Alma Platform
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